Seal Swimming Policies
No photography of any kind is permitted at any Seal Swimming facility, unless permitted by a manager.
Consent may be given by a manager for a parent to photograph their own child only if it is possible to ensure that no other child or teacher's image will be captured in the photo.
Occasionally Seal Swimming uses photography for promotional, training or publicity purposes. In such an event, sufficient notice will be provided and express written permission sought before commencement.
In order to register for Seal Swimming programs and services (the Service) you represent and warrant that if you are purchasing something or paying for a service from any Seal Swimming facility, virtual services or from other merchants through any Seal Swimming facility that (i) any credit card information you supply is true and complete, (ii) charges incurred by you will be honoured by your credit card company or financial institution, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes, fees, and penalties.
You also authorize (if online payment is made or autopay information is provided) Seal Swimming to charge your credit card account. You understand that a 30 day written notice is required to terminate billing and You are responsible for payment whether or not your student attends classes until you notify Seal Swimming in writing to drop your student from the class(es).
Make Up, Cancellation and Refund Policy
- If a refund or cancellation request is made prior to the date of the first class, a monetary refund will be available, less a $50 or 25% processing fee, whichever is less.
- If a refund or cancellation request is made on or after the date of the first class, no monetary refund will be available should a student withdraw.
- In the event that a medical emergency has occurred and a doctor's note submitted with the withdrawal request, a credit towards a future registration, within six months of the withdrawal, may be provided at the sole discretion of Seal.
- Credits are non-refundable and can be used only for Seal locations and products.
- All requests for monetary refunds or credits must be made in writing via email to [email protected].
No make-up class or other financial credit/refund will be available in connection with a missed class other than if cancellation of the class is initiated by Seal Swimming.
Cancellation of Classes by Seal Swimming:
- If a class cancellation is initiated by Seal prior to the date of the first class, due to scheduling demands, a replacement class will be made fitting the same class ratios and with a similar schedule unless a mutually agreeable replacement can be found.
- If a class cancellation is initiated by Seal on or after the date of the first class, including any cancellation by a Governmental agency or facility operator, Seal Swimming reserves the right to either reschedule the missed class or apply a credit to the customer’s account. No refunds will be provided.
Termination of Registration
Termination of Registration:
Seal Swimming reserves the right to terminate the registration of any participant(s) if, in its sole discretion, Seal Swimming’s management determines such termination to be in the best interest of the participant or the program.
“SEAL” which includes SEAL Swimming, SEAL Swim Club and Simon Easton Aquatics Ltd. is committed to protecting the privacy and confidentiality of the personal information of our clients, swimmers, students and staff. We limit the collection of information only to that data which is necessary to assist us in providing for a safe and professionally run SEAL Swimming, Swim Club and related programs.
We will retain your information to enable us to communicate with you in the future and to contact you when we feel we have new and exciting information or programs that may be of interest to you.
Our following rules summarize our commitment to privacy.
- We do not reveal any personally identifiable information that we collect about you, your use of Seal Swimming's services or any information that you post on your Site to anyone else.
- Unless you choose otherwise, Seal Swimming shares information about you only on a basis that does not personally identify you, your organization or your members.
We welcome any questions and concerns in review of our policy. Please contact [email protected] to arrange a time to speak with our Director, Simon Easton.
In 2005, the Ontario government took a significant step towards building a more accessible province when it passed the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) calling for the development of mandatory province wide standards for accessibility. The first of these standards, the Accessibility Standards for Customer Service, came into effect on January 1, 2008 and applies to every business that operates in Ontario. Compliance reporting began on January 1, 2010 for corporations and January 1, 2012 for not-for- profit organizations. While Seal Swimming already meets many of the requirements for Accessibility Standards for Customer Service under the Act, we continue to work towards implementing improvements that will ensure each and every person with a disability who attends Seal Swimming has access to all of our programs and services.
Seal Swimming firmly believes in equal opportunity for all. We strive at all times to provide our services in a way that respects the dignity, independence, integration and equality of all people.
We are committed to meeting the needs of people with disabilities in a timely manner and to ensuring full compliance under the Accessibility for Ontarians with Disabilities Act (AODA)
Our goal is to provide services that are accessible and can be effectively used by everyone, including people with disabilities; and to ensure accessibility for our employees and the clients that we serve.
To achieve this goal, our Accessibility Policy establishes the key objectives to guide our actions as a company. All Seal Swimming employees are expected to support these objectives in accordance with their role and responsibilities.
Seal Swimming is committed to the following:
- Raising awareness of accessibility issues within our company and providing our employees with the training they require in order to be able to deliver accessible services.
- Documenting accessibility features and making information about our services publicly available in accessible forms.
- Supporting internal and external research and development that will improve the delivery of our services.
- Supporting and contributing to industry standards and guidelines for accessibility.
Simon Easton Aquatics Ltd. (Seal Swimming) is committed to meeting all expectations while serving clients with disabilities. We encourage and welcome any feedback regarding our services and our ability to meet these expectations. All feedback will be reviewed and responded to within 10 business days.
Feedback can be provided by written or verbal methods including the following:
- Email: [email protected]
- Mail or in Person: 651D Warden Avenue, Unit 38, Toronto, ON M1L 0E8
- Telephone: 289 872 0612
A copy of this feedback process is kept at each pool location, and may be given to anyone who requests it.
Terms and Conditions
Agreement between website user and Seal Swimming
Welcome to Seal Swimming. The Seal Swimming website (the “Site”) is comprised of various web pages operated by Seal Swimming and Simon Easton Aquatics Ltd. (“Seal Swimming”). Seal Swimming is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of Seal Swimming constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
Visiting Seal Swimming or sending emails to Seal Swimming constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Seal Swimming is not responsible for third party access to your account that results from theft or misappropriation of your account. Seal Swimming and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our sole discretion.
Seal Swimming does not knowingly collect, either online or offline, personal information from persons under the age of fourteen. If you are under 18, you may use Seal Swimming only with permission of a parent or guardian.
Links to third party sites/Third party services
Seal Swimming may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Seal Swimming and Seal Swimming is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Seal Swimming is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Seal Swimming of the site or any association with its operators.
Certain services made available via Seal Swimming are delivered by third party sites and organizations. By using any product, service or functionality originating from the Seal Swimming domain, you hereby acknowledge and consent that Seal Swimming may share such information and data with any third party with whom Seal Swimming has a contractual relationship to provide the requested product, service or functionality on behalf of Seal Swimming users and customers.
No unlawful or prohibited use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Seal Swimming or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Seal Swimming content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Seal Swimming and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Seal Swimming or our licensors except as expressly authorized by these Terms.
Use of communication services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
Seal Swimming has no obligation to monitor the Communication Services. However, Seal Swimming reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Seal Swimming reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Seal Swimming reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Seal Swimming’s sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Seal Swimming does not control or endorse the content, messages or information found in any Communication Service and, therefore, Seal Swimming specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Seal Swimming spokespersons, and their views do not necessarily reflect those of SEAL Swimming.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials provided to Seal Swimming or posted on any Seal Swimming web page
Seal Swimming does not claim ownership of the materials you provide to Seal Swimming (including feedback and suggestions) or post, upload, input or submit to any Seal Swimming Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Seal Swimming, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Seal Swimming is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Seal Swimming’s sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
The Service is controlled, operated and administered by Seal Swimming from our offices within the Canada. If you access the Service from a location outside Canada, you are responsible for compliance with all local laws. You agree that you will not use the Seal Swimming content accessed through Seal Swimming in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Seal Swimming, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable legal fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Seal Swimming reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Seal Swimming in asserting any available defences.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SEAL SWIMMING AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
SEAL SWIMMING AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. SEAL SWIMMING AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Changes to Terms
Seal Swimming reserves the right, in its sole discretion, to change the Terms under which Seal Swimming is offered. The most current version of the Terms will supersede all previous versions. Seal Swimming encourages you to periodically review this page to stay informed of our updates.
Seal Swimming welcomes your questions or comments regarding the Terms:
Email Address: [email protected]
Effective as of February 1st, 2022